Shipping policy

1. Processing Time
➤ Orders are typically processed within 1–2 business days.
➤ Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Carriers & Delivery Time
➤ We ship via reputable freight carriers (such as FedEx Freight, UPS, etc.) depending on your location and unit size.
➤ Delivery typically takes 3–7 business days after processing.
➤ A tracking number will be provided once your order begins processing!

3. Freight Delivery Notes
➤ Mini split systems are shipped via most economical route to keep customer costs down
➤ Inspect the shipment before signing. If there is any visible damage, note it on the delivery receipt and contact us immediately.

4. Shipping Costs
➤ Free shipping on most mini split units within the continental U.S.
➤ Additional charges may apply for remote or hard-to-access areas.
➤ We do not currently ship to Alaska, Hawaii, or international addresses.

5. Damaged or Missing Items
➤ If your item arrives damaged or parts are missing, notify us within 48 hours of delivery.
➤ Send photos of the damage and the delivery receipt to myhvac4less@gmail.com].
➤ Claims filed outside this window may be denied.

6. Returns Due to Shipping Issues
➤ If an order is returned due to an undeliverable address or refusal to accept delivery (excluding damage), the customer may be responsible for return freight and restocking fees.